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Google review tracking: your rating, new reviews and replies

Reviews decide which business a customer picks, and they help you rank higher on Google Maps. Bloomize tracks your rating over time, shows every new review, and reminds you about the ones still waiting for a reply.

Bloomize reviews report with average rating, new reviews, reply rate and latest reviews that need a reply
Sample Bloomize dashboard: Reviews

What we measure

The numbers in your Reviews report

Average rating

Your current star rating and how it has moved over the last 12 months.

Total reviews

How many reviews you have, and how that compares with nearby competitors.

New reviews

Reviews received this month compared with last month. A steady flow matters more than a big number.

Reply rate

The share of reviews you have answered. Replying shows customers and Google that you care.

Waiting for a reply

Reviews you haven’t answered yet, with a reminder so none slip through.

Low ratings

One- and two-star reviews are flagged right away so you can respond quickly and politely.

Why reviews matter so much

Most people read reviews before choosing a local business, and Google uses the number, rating and freshness of reviews as a ranking signal for Google Maps. A business with steady new reviews and thoughtful replies usually ranks higher and wins more clicks than one with a slightly better rating but no recent activity.

Example from a real-style report

3 new reviews are waiting for a replyReplying within a few days helps you show up higher on Google Maps.

How Bloomize helps you keep up

  • A clear list of the latest reviews with a “Needs reply” label.
  • A monthly reply rate so you can aim for 100%.
  • Your rating trend, so you notice a slow decline before customers do.
  • Expert help, if you would rather have someone write professional replies for you.

Learn more in our guide: Google reviews: why replying matters.

Questions

Bloomize reminds you and links straight to the review. If you prefer, our experts can write and post replies for you as a separate service.

Google reviews are included today. More review sites are on our roadmap.

Only Google can remove reviews that break its policies. Bloomize helps you spot them quickly so you can reply or report them.

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